This Experience Policy defines all the acceptable ways, not only for Advertising User and Purchasing User to interact within OXdreams Platform but also for Advertising User to interact with each other in situations of Partnerships according to the General Terms and Conditions of Use.
OXdreams uses the Platform as a way for Users to interact with each other. All Experiences are available under the direct responsibility of the respective Advertising Users. OXdreams manages the Platform and will adopt proper procedures to maintain a harmonious, respectful, inclusive environment on the Platform. OXdreams WILL NOT BE RESPONSIBLE, IN ANY CASE, FOR THE EXPERIENCES OFFERED BY ANY USER, NOR FOR THE CONTENT OR CONDUCT OF ANY USER. BY ACCESSING AND USING THE PLATFORM, YOU DECLARE THAT YOU ARE EXCLUSIVELY RESPONSIBLE FOR THE EXPERIENCES YOU OFFER OR PURCHASE AND THIS EXEMPTS OXdreams OF ANY STATEMENTS, WARRANTIES OR RESPONSIBILITIES FOR THE EXPERIENCES.
Without loss, OXdreams reserves the right, at its criteria, to refuse, interrupt, suspend or terminate and advertised Experience, a Partnership or a User Account when there is reasonable evidence of non-compliance with the Terms or any policies of OXdreams. OXdreams reserves the same rights when understands that the continuity of an Experience, Partnerships ou User Account may place OXdreams at a strong legal or reputational risk.
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The Advertising Users must commit to the appropriate Quality Standards in order to advertise Experiences, taking into account the following principles:
Through the ads of Your Experiences, the Advertising Users must provide clear and precise information to the Acquiring Users, including information about their level of knowledge and proficiency regarding the activities hosted at the Experience.
The Advertising User must also maintain the provided information duly updated throughout the time he is registered on the Platform.
Depending on the situation, Advertising User must obtain and carry all authorizations, licences and permits necessary to offer the Experience.
Health and Safety of Experiences
The Advertising User must follow all the necessary safety and applicable rules to the activities he will perform. The rules include legal provisions but also technical regulations, a manual of good practices and other applicable guides of conduct. The Advertising User must expressly describe any eventual recommendations or non-indications to the Acquiring Users for health reasons, in a clear and accessible language. The Advertising User must only provide his Experiences when he is physically and mentally fit for it, without any health conditions that could jeopardize the Purchasing User.
In particular, no Advertising User can participate in any Experience when infected with any disease that poses a risk of contamination to the Acquiring User(s). All the physical contact between the Advertising User and the Purchasing User must be avoided, in order to reduce the risk of contagion to both parties. All spaces used to carry out the Experience must be properly sanitized in advance, according to all the required sanitary protocols. No User, whether Advertiser or Purchaser, can participate in any Experience if they have had symptoms or tested positive for COVID-19 within at least 15 days prior to the Experience.
Informations to the Purchasing Users
The Purchasing User must be fully informed about any of the activities, participants environments or contents of any nature regarding the Experiences. All Experiences must be sold and promoted with all the necessary details and conditions. The Advertising User must also have, in its profile, an updated personal photography with good lighting and distinct features. The Advertising User must detailedly inform the Purchasing User about any participants in one of the Experiences, at least 5 hours in advance.
The Advertising User must commit to delivering the Experience exactly as it was described. The Advertising User must honor all the commitments he took regarding the Purchasing User, unless its well-founded by one of the motives described in our Rescheduling and Cancellation Policy.
The Advertising User is always responsible for providing the Experiences personally. Under no circumstance can the Advertising User redirect the Purchasing User to any third party.
Likewise, the Experience can not include the participation of a third party, except as applicable, in the context of a Partnership.
ABSOLUTELY NO EXPERIENCE MAY INCLUDE AS A WHOLE OR PARTIALLY ACTIVITIES THAT CAN BE CONSIDERED ABUSIVE, UNLAWFUL OR CRIMINAL, WITH DISCRIMINATORY CONTENT, DISRESPECTFUL OR OFFENSIVE, EXPLICIT SEX, ABUSE OF ANIMAL RIGHTS OR ANIMAL CRUELTY, INTELLECTUAL PROPERTY INFRINGEMENT OR ABUSE OR PROHIBITED CAMPAIGNS BY THE CURRENT LAWS OR ANY OTHER TYPE OF ACTIVITY THAT GOES AGAINST THE LEGISLATION, REGULATION OR HUMAN DIGNITY.
Purchasing Users Conduct
The Purchasing User is responsible for reading, accepting and fully complying with the terms of the Experiences purchased, including any precautions, conditions and details disclosed. The Advertising User may refuse to attend an Experience when the Purchasing User does not comply with the provided conditions.
The Purchasing User must take full responsibility for analyzing the conditions of an Experience and judge is he's capable of participating, with the exception of any Experiences that may require authorization, training or certifications by the Purchasing User, which allow the Advertising User to refuse a Purchasing User to participate if the Purchasing User is unqualified.
To participate in an Experience, the Purchasing User must provide all the required information in a complete and truthful manner. The lack of information or even the provision of false and inaccurate information may result in the refusal by the Advertising User and the preclusion of participation by the Purchasing User.
The Purchasing User must treat the Advertising User with respect and courtesy before and during an Experience. The Applicable Restrictions described above are equally prohibited to the Purchasing User. The Purchasing User is fully and unlimitedly liable for his acts and omissions that may cause losses and damages to the Advertising User, to OXdreams and to any third party.
Experiences promoted by Advertising Users with business profiles may be carried out through Partnerships with other Advertising Users, whether they are individuals or legal entities. All Partnerships must be properly registered on OXdreams Platform according to the instructions given to Partners.
The Partnership will publicly represent the agreement between the Advertising Users with each other in order to offer the Partnership. Advertising Users engaged in a Partnership understand and agree that OXdreams only brings Advertising Users closer, but is not responsible for nor provides any statements or warranties regarding the conduct, reputation, condition or authorization of an Advertising User, referencing the offered Experiences or Partnerships.
Partnerships may be terminated by any of the Advertising Users at any time through the Platform.